Matua Raḵi and Te Pou offices are open across the country. However, we encourage you to contact our team by email or phone in the first instance - see our staff contact page for details. Stay safe everyone.
Whether you work in, or support a whānau member to use mental health and addiction services, you want to be confident that the service has effective family and whānau participation processes.
It is the job of district health board (DHB) family whānau advisors to assist services to bring a family and whānau perspective to DHB senior management, quality improvement and service development processes.
Family whānau advisors also facilitate staff access to training, education and resources on working with families and whānau. Contact with families and whānau is generally through surveys, focus groups, forums, serious incident processes and when concerns are identified.
Currently there are 23 family whānau advisors working across 15 DHBs with two co-chairs. The national group provides advisors with a structure to have a collective voice, share best practice, and maintain and develop professional standards.
The group also provides leadership to the sector by contributing family and whānau expertise to national projects and initiatives in a positive collaboration with key national groups.
Family and whānau advisors frequently submit articles to Handover, the mental health and addiction nursing newsletter. Read some of their latest articles in the Stories section below, or visit Te Pou for full Handover editions.